All Mandelay Products will be on 10% Discount through Jan 31, 2021
QUEST 9 - with Trade-In Device
​Qualifying Trade In Devices Include:  QXCI (QMCI), SCIO (EPFX), Educator, INDIGO, Eductor!

Price 7500 EUR
Sale Price 6,750 EUR

​Conversion rate from EUR to CAD is based on PayPal's exchange rate during checkout.
PayPal rates are subject to change daily, for more details see box at bottom of page
Financing and Leasing options are available below with PayPal, or CLICK HERE for other options.

QUEST 9 System - NEW!
  • QUEST 9 Device
  • 2-year Device Warranty (covers Device only)
  • QUEST 9 Headband
  • QUEST 9 Limb Straps
  • QUEST 9 USB Cable
  • QUEST 9 Carrying Bag (Style and brand subject to change without notice.)
  • Included USB Flash Drive - and - Internet Download Access To Current Clasp64 Version from Mandelay Ltd
  • Proper Software Registration is included - We set up your Mandelay account and Device Assignment for the Software License.
  • Software activation is included.(Mandelay does not charge for initial software activation, additional upgrades are optional and may have optional fees, there are also no expiration dates in the software).

Laptop Computer:
  • Laptop is Not Included for Trade In Orders:  Should your current laptop be in need of replacement, we recommend that you browse our selection of laptop computers that are sourced in Canada, and can be supported by Canadian Computer companies.  To visit the SST Canada Computer information page, Click Here

Technical Support:
  • Technical Support is Not Included for Trade In Orders:   Click Here for Technical Support Options
  • Remote Software installation is included for the first software installation as long as your computer meets our minimum required specifications, or is one of the recommended computers from our SST Canada Computer information page, Click Here

Training:
  • Training is Not Included:  Click Here for Training Options
  • Personal Software Navigation Assistance appointment is included (not to exceed 1 hour). This is not a "Training" appointment however it is designed to get you familiar with the "New" features in the Clasp64 software that pertain to your new biofeedback device.

Insured Shipping:
  • Free Shipping from Mandelay in Budapest to your Canada location.
  • Duties and Taxes are not included.  Usually the payment is required at time of delivery.  Sometimes FedEx will invoice the receiver or the shipper for these taxes after the shipment was made.  If they do invoice the shipper, you will receive an invoice from Mandelay for these Duties and Taxes.  This will vary based on your location and factors in the shipping and Canada Customs that are beyond our control.   SST is not a tax expert, we can not give you rates or advice when it comes to taxes that might be due for this shipment.
  • Your trade-in device needs to be shipped back to Michigan USA at your expense.  Please provide SST with the tracking number of your shipment within 1 week of receiving your new Biofeedback Device.  Overnight shipping is not required.    Please protect your trade in device using proper packaging methods, its a long trip from Canada to Michigan!  SST will not be responsible for lost or damaged shipments, insurance is your optional decision.


Important Information:

This listing is for a Trade-in.  New purchasers would need to look at the Complete System package, Click Here
If you have any questions regarding any of these processes, please contact our office for a full explanation of details.

The QUEST 9 Biofeedback Device is now available to ship into Canada, directly from the manufacturer in Hungary, but not from the USA.  Please follow all appropriate Manufacturers instructions and all appropriate regulations for proper use of this Medical Device.

The need for device repair is rare, however, any repairs to the physical device will either need to be sent to Mandelay or to SST for proper repair depending on the type of repair that is required.  Please contact us for instructions if the need should arise and we will assist you.

The biofeedback software that runs the device is programmed by the manufacturer. They are solely responsible for all new programming and any fees associated with updating to new versions of the software.


We hope you enjoy your new QUEST 9 Biofeedback System!
​
​Conversion rate from EUR to CAD is based on PayPal's exchange rate during checkout.
PayPal rates are subject to change daily, for more details see box at bottom of page
Financing and Leasing options are available above with PayPal, or CLICK HERE for other options.
Where can I find PayPal's currency calculator and exchange rates?
  1. Go to PayPal.com
  2. Log into your account
  3. Click on the Money page.
  4. Click Currency Calculator.
  5. Select the currencies you want to convert from and to. The exchange rate appears automatically.
Here’s how PayPal sets the exchange rate:
  • PayPal receives a wholesale rate quote from their bank twice a day and adds a percentage to determine the retail foreign exchange rate to apply to transactions that involve a currency conversion.
  • Their currency exchange rates are competitive with conversion rates used by banks and by currency exchanges.